OTP Internet Technology

Collections Officer

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OTP Internet Technology is recruiting for Full time Collections Officer

Job Description

OTP Internet Technology (9 Credit) is a mobile app that provides simple, allows you to access loan at anytime, anywhere.

We are recruiting to fill the position of:

Job Title: Collections Officer

Location: Lagos

Job Description

We are recruiting for a Collections Officer who can help us achieve our company's financial goals. The ideal candidate for this position must be willing to work as part of a dynamic team.

Job Description

  • Monitor accounts to identify overdue payments
  • Make calls to customers about their loan repayments
  • Advise customers on their various payment options and inform them of further actions that may be taken to collect overdue debts
  • Negotiate payment plans and schedules
  • Conduct collections process on each customer that includes, phone calls, emails and text messages
  • Develop collection methods that brings in revenue and ensure full repayment of loans
  • Process payments and refunds
  • Keeping accurate records and reports on collection activities
Job Requirements
Minimum years of experience

1

Qualifications
B.Sc /HND
Other Requirements

Job Specifications

  • Minimum of BSC/HND in related field
  • Tech-savvy with working knowledge of Microsoft packages
  • Goal oriented so as to meet daily targets
  • Excellent communication skill (written and oral)
  • Patience, ability to manage stress and negotiation skill.
  • Open to working on Saturdays when required
  • Customer service training/experience
  • Minimum of 1 year of experience in similar role

Application Closing Date

31st August, 2020.

Method of Application

Interested and qualified candidates should send their CV to email below using the "Job Title" as the subject of the email.

This job is no longer accepting applications.

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About OTP Internet Technology
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Job Summary
Published
August 7, 2020
Offer Type
Full time
Experience
Minimum of 1years
Location
Lagos
Deadline
August 31, 2020
Specialization
Finance / Accounting
Industries
Internet / Software
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